FAQs


Brain Chase isn’t a free online app or video game. But it’s not a $600/week summer camp, either. As one customer put it, “Brain Chase is a multi-faceted learning experience that beautifully straddles the virtual and physical worlds.” Each program may vary slightly, and your experience will vary based on the package and electives you choose, but in general, Brain Chase participants can receive:

  • Live, credentialed teachers providing weekly, personalized feedback
  • 6-8 weeks of access to Code Combat, Rosetta Stone, Typing Club, and other programs (no additional registrations, fees, or logins necessary)
  • Weekly “Bonus Challenges” in different subjects ranging from astronomy to music composition
  • 6-8 weeks of animated or movie-themed content packed with hidden clues, riddles, and puzzles that boost 21st Century Skills like problem-solving, creative thinking, and grit
  • The chance to compete against other families around the world in a massive, global treasure hunt with a real, buried prize. Winners receive an all-expense-paid trip to claim the artifact. And in the summer, there’s also $10,000 in scholarships (summer programs only)
  • Multiple “Adventure Tools” (i.e., brass compasses, metal decoder rings, exotic coins, etc.) mailed out at different points during the program in wax-sealed envelopes
  • A Brain Chase Badge with Elective Patches to match the programs they select
  • Completion certificates for the finishers
  • Parent Dashboards to track student progress in real-time
  • Customer service standing by to help with any problems

It’s true that access to Khan Academy is free, Google Books is free, and some of the elective challenges link to free Youtube videos. But Brain Chase is so much more. See what these parents have to say about the program, and then try it for yourself. We guarantee you and your kids will love it.

TREASURE HUNTS:

Brain Chase’s patented “play release” technology uses a combination of curated online education tools, custom animations, and mysterious packages to deliver a personalized learning experience for your student.

Each week of the challenge will follow the same pattern. First, a short online video will be released on the student dashboard each Monday. The animated webisode will document the next chapter in Mae Merriweather’s quest to locate a golden treasure and uncover clues to the location of missing adventurer, Tate Grayson.

After a student watches the video, she will return to the student dashboard to begin her weekly academic challenges. By clicking on the different icons, she will read specific instructions for the week, find links that lead directly into the academic work, and see current status snapshots each assignment.

Once the work has been successfully completed, the Brain Chase dashboard will automatically unlock an additional video in which Mae and team continue the adventure. The process will repeat each Monday until the challenge is complete.

You and your student will want to watch each video closely – and repeatedly – because the videos are filled with hidden clues that pinpoint the location of a real treasure. Work together to crack the clues and solve the puzzle. Each 24 hours, your student will be allowed to make one guess by clicking on the treasure map. The first student who guesses the correct location within a two-mile radius will win the prize.

 

ESCAPE ROOMS:

These function much the same as the Treasure Hunts, except the weeks won’t be time-released, and instead of videos, you’ll unlock interactive “rooms” full of clickable items. The rooms not only contain clues to advancing through the program, but also conceal clues to the location of a missing artifact. Click on the Map Page to locate the prize; be the first, and win $100.

TREASURE HUNTS: Anyone is welcome to enter, but only those between the ages of six and sixteen as of the official start date will be eligible to win the Grand Prize.

ESCAPE ROOMS: Escape Rooms are perfect for kids, families, friends, and anyone who needs an engaging Game Night. Anyone can enter, and anyone can win the $100 prizes.

ESCAPE ROOM SUBSCRIPTIONS:

Each month’s Escape Room is organized into three “weeks” worth of content – but since they’re not time-released, you could technically complete each program in one sitting. If you choose the Scout or Explorer packages, you’ll be doing the Escape Rooms only, so you should plan on 1-2 hours of puzzle solving each month. If you add academic electives with the Adventurer package, you’re taking on additional academic work each month (approximately 1.5 hours per “week,” or 4 hours per month).

 

TREAURE HUNTS:

Brain Chase Treasure Hunts last for 6-7 weeks during the summer. By registering for Brain Chase, your student is committing to do about four hours of focused online academic work each week. Because the curriculum is web-based, she can complete the work whenever, wherever, and in whatever order she prefers.

As a parent, you will be responsible for registering your student and helping her get unstuck if she experiences minor technical issues. You are welcome to assist her with the treasure hunt and the bonus challenges, but please make sure the academic work is entirely her own.

Great question! We don’t currently offer sibling discounts, but you do have the option to register as a Family. Instead of completing personalized, individual electives (i.e., math, typing, coding, etc.), your family will work together to complete team electives (theater, fitness, reading, service, etc.). You could also opt out of the learning electives (Escape Rooms / subscriptions only) and work together as a team on a single subscription.

If you’re creating teams for a library, school, group, or district, that’s different. Please reach out to us at groupsales@brainchase.com.

We understand that every family has to find ways to make ends meet and want to help out as much as possible. Click here to learn about resources available to you and your family.

 

Absolutely!! We have thousands of students from outside the US who join us each year. A couple things to keep in mind:

  • Please select the SCOUT package, then purchase any t-shirts, adventure tools, or other gear separately through the Brain Chase Shop. Don’t worry – all of the electives can be purchased a la carte. This options simply lets you help us with international shipping costs (thank you!).
  • Some states and countries don’t support participation in competitions like Brain Chase, so please check the contest rules to see if you are officially eligible to win the prize.  IF YOU’RE NOT ELIGIBLE TO WIN, don’t worry – you can still participate in the full academic challenge, and you can still make guesses about the whereabouts of the treasure. If you’re the first to find it, we’ll still find a way to take care of you.
  • Are you a US citizen who’s living abroad? As long as you can claim one of the US states as your place of residence for tax purposes, you’re in good shape. But please select the SCOUT package.

On the first day of each month (subscriptions) or the first day of the Treasure Hunt (summer), you and your student can visit www.brainchase.com and click the “Log In” button in the upper right hand corner. To log in, enter your student or team captain login and password that you created on the Parent Dashboard. Even if you have multiple accounts, multiple students can log in at the same time from different devices.

School and Group Brain Chase participants can log into their Student Dashboards at any time during the semester’s first week through the same Log In procedure. Student logins will be managed by the Brain Chase Guide.

See this Getting Started guide for more information.

No! That is simply the first time the new content will be available on the Student Dashboard. You can start Brain Chase at any time and there is no penalty for starting later and no reward for starting right at the exact time the Student Dashboards open. So don’t worry if you get to it later in the day or even later in the week. Keep in mind that the first week of each program or month is also a “Warm-up Week,” allowing participants to get started without feeling pressure of winning.

Escape Room / Subscription members – please note that a new program will begin on the first day of each new month – and the old room will move to the Program Archives. Please make sure you complete each program well before the dashboard resets.

 

We love our returning Adventurers! Here’s what you can expect going forward:

Things that will stay the same:

  • The Summer Treasure Hunt is still on! It will be animation-based, with a real treasure somewhere on the planet. Everyone must complete learning electives, and the same eligibility requirements will apply. Winners will still win a trip to dig up a treasure and a scholarship (see specific contest rules for details).
  • It’s still about Mae Merriweather, Tate Grayson, and the Academy of Antiquities. The escape rooms follow the same storyline – in fact, they might even reveal more details about Tate’s mysterious disappearance.
  • It’s the same Dashboard and Parent Dashboard you’ve grown to know and love!
  • You’ll have access to the same learning electives.
  • You’ll have access to Adventure Tools.
  • You’ll still need the map page. Escape Rooms are about more than advancing from week to week – you’ll also be tasked with solving a difficult puzzle, and placing your pin on the map. You’ll still get one guess every 24 hours.
  • There are still cash prizes.

Things that are different:

  • It’s subscription-based! That lets us get the prices way down, and lets you participate all year long.
  • The challenges are shorter! Instead of 6-week challenges, each Escape Room will contain a Warm-up Week and three puzzle weeks. Keep in mind, your Dashboard will also refresh at the end of each month to make way for the new program – so stay on your toes!
  • It’s not time-based. Finish your work, and you can move forward! There’s no longer a need to wait until Monday at 9am Eastern. Just move as fast as you like!
  • Instead of videos, you’ll access interactive, clickable “rooms.” Each program follows a storyline, and you’ll need to solve each room in order to advance.
  • The learning is optional! This one suprised us a bit – but many of you wanted to skip the learning and go right for the fun stuff! You win. If you don’t opt-in to the electives, you’ll still need to answer a few program-related questions to advance. But no more logging Khan Academy points if you’re not interested.
  • No ‘Bonus Challenges.’ At least, not in the formal sense. The ‘Bonus Challenges’ are now woven directly into the rooms themselves! Try it – we think you’ll like it.
  • New Leaderboard! Ever wondered where everyone else was guessing? Now you can see them right on your map! But careful – they can see your guesses as well. This is opening up a completely new dynamic to the game, and so far, the feedback has been wonderful.
  • Some of the electives will go away… at least until the summertime. Programs like Code Combat, Typing Club, and Rosetta Stone (where we pay additional licenses) won’t fit in the new subscription model. But don’t worry – they’ll be back in June!
  • Monthly packages. Instead of receiving mail every other week, you’ll now receive a package once per month (optional).
  • Mix-and-match electives. If you opt to receive the learning electives, you can now change options as often as you wish! Want to do Engineering, Math, and Reading one week, but Service, Cooking, and Art the next? Go for it.
  • More prizes. It’s true, no one will be flying anywhere to dig anything up (until the Summer Treasure Hunt), but we’ll now be sending out $100 checks every 30 days to the winner of each month’s program. No limits, no eligibility requirements.
  • Monthly schedule: You’ll receive monthly Escape Rooms January – May and September – December. But June, July, and August are set aside for the Treasure Hunt. All monthly subscribers are automatically enrolled in the Summer Treasure Hunt at no extra charge. But please note – normal eligibility rules will apply, $19.99 Scout members won’t be eligible to win the Summer Treasure Hunt, and each membership tier (Scout, Explorer, Adventurer) will have automatic access to that tier of electives. Upselling is allowed, and Scout members can upsell to Explorer for summer eligibility – but they must do so before the Summer Program begins.
  • You can pause, cancel, or change your subscription at any time.

Are we missing anything? Email us at info@brainchase.com with any questions!

You have three options when subscribing to Brain Chase:

  • Scout Package: $19.99/mo
    • Virtual-only Escape Rooms (no Learning Electives or mailed Adventure Boxes)
    • Eligible for $100 cash prize each month
    • Automatic enrollment in Summer Treasure Hunt with Scout-level elective access – but ineligible to win Grand Prize
  • Explorer Package: $29.99/mo
    • Access to Virtual Escape Rooms
    • Monthly Adventure Boxes mailed each month
    • No Learning Electives
    • Eligible for $100 cash prize each month
    • Automatic enrollment in Summer Treasure Hunt with Explorer-level elective access – and eligible to win Grand Prize
  • Adventurer Package: $39.99/mo
    • Access to Virtual Escape Rooms
    • Monthly Adventure Boxes mailed each month
    • Mix-and-match access to all available learning electives (Code Combat, Typing Club, Book Club, and Rosetta Stone are only available during the Summer Treasure Hunt)
    • Eligible for $100 cash prize each month
    • Automatic enrollment in Summer Treasure Hunt with Adventurer-level elective access – and eligible to win Grand Prize

It depends! If you’re using Brain Chase for the fun of the Escape Rooms, you’ll be fine sharing one subscription in your household. But if you’d like to motivate several children to make personalized progress in different academic areas (i.e., Math, Reading, Music Practice, etc.), we suggest creating multiple Adventurer licenses.

Yes! You can pause, cancel, upgrade, downgrade, or restart your subscription at any time.

Clearing your browser’s cache might help! click CTRL + SHFT + DEL on most browsers; click here for more details.

Don’t worry! You have two options:

  • check the Program Bulletin Board for a link to some major tips and spoilers. (The magnifying glass on each screen should also help, as well as the ‘I Need a Hint’ link on the Escape page.
  • just type the word ‘GRAYSON’ for instant escape access. That answer won’t work in the room itself, but it will unlock any Escape page and allow you to move forward.

Yes! Brain Chase now allows multiple winners to take home part of the prize.

For Summer Treasure Hunts, the first eligible participant to successfully identify the treasure’s location (and also complete the program) will be crowned the “Grand Prize Winner.” He or she will win a trip to dig up the treasure, the treasure itself, and also a $5,000 cash scholarship. The next five participants to find the treasure will each take home a $1,000 scholarship (limit one prize per household per program).

For Escape Rooms, the first participant to correctly locate the tresaure’s location on the map each month will win $100 (no limits).

Hard! But they need to be, since all you’ll need to do is click on a map to win some cash. And think of all the online resources you have access to! Click here to see how Grayson and Jack Engler solved the mystery in Summer 2014 and here to see how Ashton Detwiler and his family solved it in Summer 2015.

Note – the “escape” portion of the Escape Rooms won’t be terribly hard, and there will be several resources available to help you solve them and advance. But the map/treasure portion of the game will be considerably more difficult.

 

For Summer Treasure Hunts, students are completely responsible for their own learning electives. But once the clues are unlocked, it’s open season. We love when parents and children can work on projects together. Besides, we suspect that children will be better than grownups at finding hidden clues.

For the Escape Rooms, it’s open season. Everyone can work together – that’s what makes it fun.

Don’t worry, someone always solves it. If not, we will begin posting additional clues until the correct answer is submitted.

Go to the Map page and click on the map to place your pin, then click Submit. After each guess, you’ll need to wait 24 hours before guessing again.

Check the Leaderboard! You’ll see everyone’s guess, along with a time stamp of their submission. We’re also monitoring things closely on our end. In addition to screening the radius from the prize, the time stamp, and the completion of all academic work (Summer Treasure Hunts only), we’ll make sure all potential winners have abided by the User Covenants and all of the Official Rules.

Yes! Since Brain Chase now offers multiple prizes, there’s no reason not to collaborate with other families and teams. There are no rules about sharing hints, clues, or even solutions – the only rule is that the students must complete their own academic work.

Yes! Brain Chase now allows multiple winners to take home part of the prize.

For Summer Treasure Hunts, the first eligible participant to successfully identify the treasure’s location (and also complete the program) will be crowned the “Grand Prize Winner.” He or she will win a trip to dig up the treasure, the treasure itself, and also a $5,000 cash scholarship. The next five participants to find the treasure will each take home a $1,000 scholarship (limit one prize per household per program).

For Escape Rooms, the first participant to correctly locate the tresaure’s location on the map each month will win $100 (no limits).

Hard! But they need to be, since all you’ll need to do is click on a map to win some cash. And think of all the online resources you have access to! Click here to see how Grayson and Jack Engler solved the mystery in Summer 2014 and here to see how Ashton Detwiler and his family solved it in Summer 2015.

Note – the “escape” portion of the Escape Rooms won’t be terribly hard, and there will be several resources available to help you solve them and advance. But the map/treasure portion of the game will be considerably more difficult.

 

For Summer Treasure Hunts, students are completely responsible for their own learning electives. But once the clues are unlocked, it’s open season. We love when parents and children can work on projects together. Besides, we suspect that children will be better than grownups at finding hidden clues.

For the Escape Rooms, it’s open season. Everyone can work together – that’s what makes it fun.

Click here for a side-by-side package comparison. Basically, the larger the package, the more you’ll save on bundling different electives (and the more Brain Chase swag you’ll receive). If you register at a level that doesn’t include an elective you’d like, you may still purchase that elective a la carte for a small additional cost.

All packages have an equal shot at winning the treasure.

The amount of weekly work required depends on the electives selected, not on the package purchased. Some electives require more time and parental involvement than others. Our electives page will help you determine which electives are a good fit for your family.

Haha. We’re glad you’re curious. But we’ll never tell you. All we can say is that it’s buried someplace wonderful.

Don’t worry, someone always solves it. If not, we will begin posting additional clues until the correct answer is submitted.

Not even close!

Each semester contains an entirely new and unique treasure hunt. While the story line, animations and buried treasure may be repeated, all clues embedded in the animations, the riddle and treasure location are entirely new every semester.

So, for example, even if you’ve searched for the Sunstone of Cortes with us before, you will have a brand new experience if you join us on a future hunt for the Sunstone of Cortes!

Go to the Map page and click on the map to place your pin, then click Submit. After each guess, you’ll need to wait 24 hours before guessing again.

Check the Leaderboard! You’ll see everyone’s guess, along with a time stamp of their submission. We’re also monitoring things closely on our end. In addition to screening the radius from the prize, the time stamp, and the completion of all academic work (Summer Treasure Hunts only), we’ll make sure all potential winners have abided by the User Covenants and all of the Official Rules.

OF COURSE! Do you think we’d let you have the treasure if you took a shortcut to adventure? All academic modules in the Student Dashboard must be completed and unlocked. (For Clubs, all members of the club must complete the academic work to be eligible to win.) So stick with the challenge!

YES. Brain Chase will fly the winner and one guardian to the treasure’s location and cover meals and accommodations. Summer Treasure Hunts only.

Then find it! This is a treasure hunt, after all.

We also provide a virtual version of each Adventure Tool, since not all participants elect to receive them (see the Hints on the relevant Bonus Challenge pages), or you can order replacements from the Brain Chase Shop.

Parents and students log in from the same page, so parents must first log out in order for their students to sign on.

Parent Log in:

We automatically send an email with instructions regarding how to set up your Parent Dashboard after you register. Sometimes these emails go to Spam or Promotions. If you cannot find this email, or have forgotten your username or password, we will happily reset your account. Simply email a request to info@brainchase.com

Student Log in:

All student login information is found on the main page of the Parent Dashboard under the words “Student Passbook.” Your Khan Academy login information is also located within the Math Challenge section of the student dashboard.

We do not provide logins for Typing Club, myOn, Code Combat, Rosetta Stone, Google Books, or other electives because the sign-in is automatic. You are only able to access these sites by linking to them from your student dashboard.

Have you signed the User Covenants? Log in to your Parent Dashboard, scroll down to the Student Passbook, and select Edit Profile under Student Info. Now scroll to the very bottom of the Student Information page to the blue box labeled SIGN PARENT AND STUDENT COVENANTS. Click to review the covenants, then check the boxes, and click SAVE CHANGES.

Is it still the Warm-up Week? You need to wait until the Week One videos or rooms are released.

Have you already registered a guess within the last 24 hours? You’ll need to wait until the clock counter reaches zero before you can guess again!

Are you submitting coordinates in the correct format? Instead of copying coordinates from Google Earth or another program and pasting them into your coordinate boxes, try simply clicking on the Treasure Map and letting it auto-generate your coordinates for you. Then click “Submit.”

Brain Chase is an online challenge, so you’ll need a high-speed internet connection. It will work on the latest versions of Internet Explorer, Firefox, Google Chrome, and Safari web browsers. You will be able to complete many of the academic challenges on tablets (i.e., math and reading), but since others will be more difficult (i.e., writing), we strongly recommend having a desktop or laptop available. Please note – if you don’t have access to an appropriate device or an adequate internet connection, then you won’t be able to participate. Plus, it would be hard for you to be reading this right now. Please contact us at info@brainchase.com with any technical questions.

Having trouble seeing your energy points from Khan Academy sync with Brain Chase? Please make sure that the username and password appearing at the bottom of the Math Challenge page match EXACTLY with your Khan Academy login information. Here are a few other tips (and a video) that might help:

  • Are multiple participants using the same computer? Make sure you’re logging in to your own Khan accounts! The link on your math page only takes you to the Khan Academy site – from there, it’s very easy to make the mistake of logging in to someone else’s Khan account. Make sure you log out of Khan Academy, then log back in with your own credentials.
  • Are you just getting started? Remember that you won’t receive credit for some of the “warm up” problems you complete on Khan Academy. Keep practicing some skills, and you’ll see the points start to pile up.
  • Are you using your own Khan Academy account instead of the one we provided? Make sure you’ve entered your credentials correctly on the Parent Dashboard (they will also appear on your Math Challenge page), and be sure you’ve set info@brainchase.com as your coach in Khan Academy.
  • Please check that your username is made up of only alphanumeric symbols – email addresses, hyphens, apostrophes, quotation marks, or other symbols will not allow Brain Chase to sync with Khan Academy. If this is your issue, please reach out to us at info@brainchase.com and we will help you find a solution.

 

Having trouble syncing your time with TypingClub? TypingClub is very good at awarding minutes the first time you complete an exercise, but not so much when an exercise is repeated. We understand that most students who choose this elective are beginners – and will be repeating exercises – so we added a Manual Override option on the Parent Dashboard. Once your student has completed about an hour of active typing time each week (summer programs) or 30 minutes of active typing time each week (spring and fall programs), please feel free to manually add minutes and pass them through the week.

 

Not seeing credit for your Google Books reading time? Here are a few ideas:

  • First of all, make sure you’re reading on the Brain Chase Google Books page, and not leaving Brain Chase to go directly to Google Books! We’ll never see your reading minutes that way.
  • Remember that you won’t receive credit for time spent browsing different titles – only time spent inside a book. And please make sure you’re actively engaging with the content by turning pages and scrolling. If you remain inactive for more than 7 minutes, the system will believe you’ve checked out, and it will stop counting your time.
  • We’re also hearing that some web browsers work better than others. Make sure you’re using the most up-to-date version of one of the major web browsers (see technical requirements here). Still not having luck? Try using a different browser.

If you’re actively reading but not seeing your time update, please send us an email with your username, web browser, and whether you’re on a Mac or a PC. Also, please tell us how many minutes you should be seeing, and we’ll update your dashboard accordingly.

 

If your time isn’t recording with Rosetta Stone, keep in mind that you only earn credit in six-minute increments. Learning a new language is like going to the gym for your brain; you can’t expect to see progress if you only exercise for a few minutes at a time.

 

Having trouble accessing your Coding account? Occasionally we get errors or delayed syncing with Code Combat, but we’ve found that switching browsers can work wonders here. We highly recommend the Firefox browser for the Coding challenge.

We’ve worked to make sure your child can seamlessly access our academic partners through the Student Dashboard. But if you have trouble getting in, or if you notice that the Student Dashboard isn’t registering your child’s work on the partner site, please reach out to us at info@brainchase.com and we will help you fix the problem.

Your ability to participate in the treasure hunt is not affected if you have technical problems.

Go to the Map page and click on the map to place your pin, then click Submit. After each guess, you’ll need to wait 24 hours before guessing again.

Check out this Rosetta Stone Quick Start Guide. Or feel free to contact us at info@brainchase.com.

All of your student’s learning activity will be available 24/7 on your Parent Dashboard. We’ll send weekly reminders to check in and review your student’s progress. Please discuss this information regularly with your child and provide her with encouragement along the journey.

For Groups and Schools, the Brain Chase Guide will have access to a Guide’s Dashboard where he/she will have access to each student’s account.

Each student must select THREE electives. This can be done by selecting “Edit Student” on the Parent Dashboard. The electives can be changed during the first week of the program (the “Warm-up Week”).

Brain Chase loves online learning because web-based platforms can personalize content to meet the individual needs of each student. Students can choose the correct level of content to study, then proceed at their own pace through the curriculum. They’re also able to select when and where they study, and in what order they complete the challenges.

The only portions of Brian Chase that AREN’T customized are the animations and the bonus challenges, although we will provide hints if the bonus challenges are too difficult for some students.

Go into your Parent Dashboard and select Edit Student, then make sure you have three electives chosen (even if they aren’t your final choices). Next, scroll down and choose the electives you’d like to add, and make the additional purchases if necessary. The new upgrades will now appear in your available elective list, so make your final three choices and click SAVE.

With over a dozen different electives and several more in the pipeline, there’s always something new to learn at Brain Chase. We listen carefully to your feedback and suggestions, so in order to improve, we may discontinue or replace certain challenges, or even entire electives. Let us know what you think by sending a quick note to info@brainchase.com.

We also strive to refresh and update certain electives from semester to semester. So if you participated in Cooking or Art during the Summer program, prepare for an entire new batch of recipes and masterpieces during the fall.

Having trouble seeing your energy points from Khan Academy sync with Brain Chase? Please make sure that the username and password appearing at the bottom of the Math Challenge page match EXACTLY with your Khan Academy login information. Here are a few other tips (and a video) that might help:

  • Are multiple participants using the same computer? Make sure you’re logging in to your own Khan accounts! The link on your math page only takes you to the Khan Academy site – from there, it’s very easy to make the mistake of logging in to someone else’s Khan account. Make sure you log out of Khan Academy, then log back in with your own credentials.
  • Are you just getting started? Remember that you won’t receive credit for some of the “warm up” problems you complete on Khan Academy. Keep practicing some skills, and you’ll see the points start to pile up.
  • Are you using your own Khan Academy account instead of the one we provided? Make sure you’ve entered your credentials correctly on the Parent Dashboard (they will also appear on your Math Challenge page), and be sure you’ve set info@brainchase.com as your coach in Khan Academy.
  • Please check that your username is made up of only alphanumeric symbols – email addresses, hyphens, apostrophes, quotation marks, or other symbols will not allow Brain Chase to sync with Khan Academy. If this is your issue, please reach out to us at info@brainchase.com and we will help you find a solution.

 

Having trouble syncing your time with TypingClub? TypingClub is very good at awarding minutes the first time you complete an exercise, but not so much when an exercise is repeated. We understand that most students who choose this elective are beginners – and will be repeating exercises – so we added a Manual Override option on the Parent Dashboard. Once your student has completed about an hour of active typing time each week (summer programs) or 30 minutes of active typing time each week (spring and fall programs), please feel free to manually add minutes and pass them through the week.

 

Not seeing credit for your Google Books reading time? Here are a few ideas:

  • First of all, make sure you’re reading on the Brain Chase Google Books page, and not leaving Brain Chase to go directly to Google Books! We’ll never see your reading minutes that way.
  • Remember that you won’t receive credit for time spent browsing different titles – only time spent inside a book. And please make sure you’re actively engaging with the content by turning pages and scrolling. If you remain inactive for more than 7 minutes, the system will believe you’ve checked out, and it will stop counting your time.
  • We’re also hearing that some web browsers work better than others. Make sure you’re using the most up-to-date version of one of the major web browsers (see technical requirements here). Still not having luck? Try using a different browser.

If you’re actively reading but not seeing your time update, please send us an email with your username, web browser, and whether you’re on a Mac or a PC. Also, please tell us how many minutes you should be seeing, and we’ll update your dashboard accordingly.

 

If your time isn’t recording with Rosetta Stone, keep in mind that you only earn credit in six-minute increments. Learning a new language is like going to the gym for your brain; you can’t expect to see progress if you only exercise for a few minutes at a time.

 

Having trouble accessing your Coding account? Occasionally we get errors or delayed syncing with Code Combat, but we’ve found that switching browsers can work wonders here. We highly recommend the Firefox browser for the Coding challenge.

Part of our mission is to promote new online learning technologies. One reason we selected Google Books as a partner is because they accurately track active reading time.

Would you prefer to hold a real book? Not a problem! Just have your parents track your active reading time and update your minutes via the Parent Dashboard.

No! Full access to Rosetta Stone is included with the price of registration! There’s no need to purchase your own Rosetta Stone license in order to access the program during the course of Brain Chase. If you already have a Rosetta Stone login, we still need you to use the account we provide so you can gain credit for your learning.

We also provide you with a Khan Academy account–but you’re not required to use this if you already have your own! If you prefer to use your existing account, log in to the Parent Dashboard and update your student’s profile.

If your child already has a Khan Academy account, there is no need to create a new account. We will simply need your child’s Username and Password to link their account to their student dashboard.

However, with all of our other third-party partners, such as Rosetta Stone, we need to create a new account. We will set this up and link it to your student’s dashboard before the treasure hunt begins.

Google Books is a rich online library of public domain literature. We’ve recommended dozens of titles for each age group (and we’re hoping to hear back with user recommendations as well!), but you’re also free to use the search bar to search for other titles. Here you’ll find unabridged timeless classics including Anne of Green Gables, The Count of Monte Cristo, The Secret Garden, The Adventures of Tom Sawyer, Romeo & Juliet, and thousands of others.

Two things you’ll want to keep in mind:

  1. Please note that Google Books is NOT the same library as Google Play. Google Play is different service that allows you to pay to download more contemporary titles. Due to complicated publisher licensing agreements, Google currently restricts Google Play titles from integrating into programs like Brain Chase.
  2. You’ll want to avoid “preview” versions of books (unless you’re a fan of unresolved cliffhangers).

Click here for more information about using Google Books with Brain Chase.

Sorry. We allow catching up, but we don’t allow zooming ahead – we don’t want anyone to see any clues before the others.

We’re proud to offer a program that was built with travel and adventure in mind! Whether your student is traveling, attending sleepaway camp, or simply falls behind, Brain Chase will be here when s/he’s ready to move forward.

If you would like to receive your Brain Chase adventure tools at your travel address, we’re happy to help! Just send us at email at info@brainchase.com with the necessary details.

All of your student’s learning activity will be available 24/7 on your Parent Dashboard. We’ll send weekly reminders to check in and review your student’s progress. Please discuss this information regularly with your child and provide her with encouragement along the journey.

For Groups and Schools, the Brain Chase Guide will have access to a Guide’s Dashboard where he/she will have access to each student’s account.

Didn’t see your question here? Email us at info@brainchase.com

THE ADVENTURE AWAITS!

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